Articles Search Results

Updating your payment information on CY.SEND is a straightforward process, designed to provide you with flexibility and convenience. Follow these steps to modify your payment method:  During Payment: Whenever you initiate a payment on CY.SEND, you� Read More

This message means that the mobile number you're attempting to top up has hit a restriction set by mobile operators. Such restrictions could be based on the number of top-ups, the amounts, the duration, or the frequency. To address this, please Read More

In case your verification fails, there could be several reasons – blurred images, expired documents, or mismatched information. Usually, you will be provided with a reason for the failure and given an opportunity to retry the verification. Here' Read More

Enhanced Security & Trustworthiness: Verifying your photo ID intensifies the security level of your CY.SEND account. It unlocks special features solely available to verified members. At CY.SEND, your security is our priority. Your ID verification Read More

Yes. We use ShuftiPro, it adheres to global data protection regulations, ensuring your personal data is securely handled and processed. The exact measures can vary, but they generally employ encryption, secure data transmission, and strict access co Read More

The process is usually straightforward and involves the following steps: Start Verification: Click on the verification link or prompt. Choose Document Type: Select the type of document you want to use for verification (e.g., passport, National ID c Read More

Email verification is a crucial process at CY.SEND that serves multiple purposes, enhancing security, trustworthiness, and user experience. In this article, we'll delve into the significance of verifying your email address for your CY.SEND accou Read More

Absolutely not. At CY.SEND, we hold your privacy in the highest regard. Your payment details are treated with the utmost confidentiality, and we do not share this information with any third parties. Rest assured that your payment details, along with Read More

If you suspect unauthorized activity, follow these steps to address the situation promptly and effectively. Contact Support: Immediately get in touch with our support team. Reach out via our chat or email channels to report the suspicious transactio Read More

Safeguarding your accounts from unauthorized access is crucial. Follow these precautions to enhance your security: Strong Passwords: Create complex passwords that include a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using eas Read More